Production, inspection, and packaging typically take 3-5 business days.

Delivery times may vary depending on the shipping method you've chosen.

If you've selected EXPRESS, the maximum delivery time is 15-30business days.

Please consider any holidays, natural disasters, or pandemics may impact delivery times.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item, don’t worry, you will receive your other items shortly after.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at hpyyiiuu@gmail.com if you believe you have provided an incorrect shipping address.

Returns:

By placing an order at the mall, you are responsible for the cost of return shipping back to your local area. Please see our Refund Policy for more information on how to get a refund.

Lost/Stolen Packages:

Merchants are not responsible for lost or stolen packages. If your tracking information shows that your package was delivered to your address but you have not yet received it, please report it to your appropriate carrier based on the information provided to you on our tracking page. If you have any further questions about how to do this, please contact our customer support team at hpyyiiuu@gmail.com