Términos del servicio

Q1: Is the go-kart fully assembled?
A: No. Due to the size of the product, some assembly is required. The main frame, wheels, and steering column need to be installed. We provide all necessary tools along with a detailed instruction manual and video guide.

Q2: How many boxes will I receive?
A: Most models are shipped in 3–4 boxes. Please wait until all boxes have arrived before starting assembly to ensure all parts are included.

Q3: Do I need to schedule delivery?
A: For oversized shipments, carriers may require a phone appointment before delivery. Please keep your phone available to avoid delays.

Q4: What if I change my mind after delivery?
A: Unopened, unassembled items in their original packaging may be returned within 14 days of delivery. The buyer is responsible for return shipping costs.

Q5: What if parts are damaged or missing?
A: Please report any damage or missing parts within 48 hours of delivery. We will ship replacement parts free of charge or arrange a return if needed.

Q6: Is it safe for children to ride?
A: Our go-karts are recommended for teens aged 10+ and adults, under adult supervision. Helmets and protective gear are required for safety.

Q7: Can I ride it on public roads?
A: No. These go-karts are designed for off-road use only and are not street-legal in most areas.